Returns & Exchanges
At Healthy Metal, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked and insured.
- 3.Package Your Items
Place the unworn garments with original tags attached into the original eco-friendly packaging to maintain our commitment to sustainability.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.